Returns
Returns
All our items can be refunded if they are returned to us in perfect condition with all their accessories (within 30 days for a credit and 14 days for a refund from the delivery date) accompanied by the original invoice. Personalized items cannot be exchanged or refunded.
Need help?
In the case of a model or size change, return your item to us by following the return procedure.
You have 30 days to return your package to us.
We then create a credit note for the amount of your purchase (excluding shipping costs) valid for one year on the entire site.
Your credit can be divided and combined with promotions and sales.
Want a refund?
Have you changed your mind and want a refund? Follow the return procedure and specify that you want a refund.
You have 14 days to make your return.
We will refund you by credit to the account (CB or Paypal) used for your order.
The refund is made between 10 and 14 working days following receipt of your package.