Orders come in plain packaging with the jewelry packaged in Flibustier logo-typed boxes or logo-typed black leatherette pouches. A silver microfiber cloth is also supplied with all our jewellery. If you select the "gift wrap" option a silver logo-typed black paper bag will also be delivered to you with your order. Orders will be delivered in letterbox compatible packaging, this may vary depending on order size and carrier.
FLIBUSTIER jewelery is hallmarked in our workshops in accordance with French and European regulations. The manufacturer's or master's mark is used to certify the fineness of an alloy. In fact, pure silver or gold are too soft to be used alone in jewelry and common metals are added to them to make them more solid and durable. The fineness of a metal (also called fineness of the alloy)n is given in parts (by mass) for 1000 parts of alloy. For example, 750 thousandths of gold means that there are 750 parts of pure gold in 1000 parts of gold alloy. The alloy is guaranteed by the affixing of the hallmark and in the case of solid gold objects weighing more than 3g by the addition of the customs hallmark. Our standard maker's mark features a skull and the initials "FP" in a diamond. All of our pieces of jewelry, with the exception of the tiniest, bear this hallmark.
We advise you to purchase a protective jewelry box or an anti-tarnish bag to protect your jewelry from light and heat. Polythene bags can also protect your jewelry from tarnishing. Be careful, never use polyvinyl bags because they contain sulfur compounds which accelerate the tarnishing of silver. Don't leave your jewelry in your bathroom.
925/1000th silver jewelry oxidizes naturally over time. This phenomenon can be accentuated depending on the type of the skin and particularly its acidity. The blackening of a silver jewel can also be caused by contact with an abrasive product, with cosmetic products or by frequent exposure to dust. This phenomenon can also occur if the jewel is often in contact with acid sweat, due to the consumption of acidic foods and alcoholic beverages as well as the taking of febrifuge medication. Tarnishing is therefore not a manufacturing defect.
Silver jewelery can also darken on contact with synthetic fabrics which cause electrochemical reactions. Other products can also darken silver jewelry such as those for dry cleaning, those used to treat leather and finally the glues used in leather goods.
Regular cleaning with a chamoisine is recommended.
FLIBUSTIER PARIS graciously offers you a tailor-made maintenance service for your FLIBUSTIER jewelery in its Parisian boutique.
As a manufacturer, we have a repair workshop in France, in the Paris region. If your FLIBUSTIER jewel has a manufacturing defect during the warranty period, we will repair or replace your jewel with an identical jewel against return of the defective jewel. If your jewel is no longer available, you will be refunded its purchase price against return of the defective jewel. If it is not a manufacturing defect but damage resulting from an accident or improper use of Flibustier jewelry, you can contact us to have your jewelry repaired or order one of our repair services. Repair costs will be your responsibility.
The warranty is valid for 1 year and ONLY covers manufacturing defects and technical defects. Breakage or damage resulting from an accident or improper use of FLIBUSTIER PARIS jewelry is not covered by the warranty. The invoice acts as a guarantee and is essential to obtain the replacement, the repair of your jewel or a refund.
The warranty does not entitle you to any replacement or refund in the event of theft or loss of an item. We advise you to take out insurance for all your valuable jewellery. General wear, tarnishing or misuse is not covered under warranty. This does not affect your statutory rights in any way.